Shipping policy
Shipping Policy
At Richard Casa, we are committed to providing an exceptional shopping experience for our US clients, with clear and simple shipping policies. Here at Richard Casa we offer free standard shipping on all orders within the United States.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (EST) Eastern Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 6 to 8 business days (Monday to Friday).
- Estimated delivery time: 7 to 10 business days.
Carriers We Use
We partner with the following carriers for deliveries in the United States:
- USPS
- UPS
- FedEx
Shipping Costs
Free Shipping: Orders within the United States recieve free standard shipping, with no minimum order requirement.
Shipment Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team at your earliest convenience. We are here to help, and happy to reach out to them on your behalf!
Tracking The Order
Once your order has been shipped, you will receive a tracking number and link by email.
Questions?
Visit our FAQS page or CONTACT US for help!
Contact Us:
Store Name: Richard Casa
Address: 2014 Boydton Plank Rd. Petersburg, VA 23805
Email: info@richardcasa.com
Phone: +1 804-409-0402
Customer Service: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail in 1-2 business days.